Water and Energy are supplied through Goodlord from the start of the tenancy (backdated if you’ve ordered within 60 days of the start of the tenancy).

It can take several weeks for the suppliers to update their systems, so you may still be contacted by them during this time.

Please ignore any letters, emails or bills that you may receive whilst the suppliers are updating their systems. You may inform them you are supplied through UtilityMix/Goodlord.

If an account was opened directly with any suppliers of these services (perhaps by you, a housemate, your landlord), please contact the suppliers to close those accounts in your name.