Goodlord All Bills Included customers:
Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.
If your meter has three barcodes on it then here’s how to restore your electricity supply:
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The Home screen shows emergency credit is available. It will say EmCr Available
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Press button A until you get to the emergency credit screen
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It will now say Accept Emcr? Press button B for Yes
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Press button B to confirm
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You will see your EmCr (emergency credit) has been accepted